State Farm® Insurance Agent Frantz Gaston Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andy Montana
September 23, 2026
5
out of
5
rating by Andy Montana
"I can’t say enough good things about Jennifer F. at State Farm Parsippany,nj She truly goes above and beyond to make sure you feel comfortable, heard, and taken care of. She takes the time to understand exactly what you need, works hard to make sure you’re getting the right coverage, and does everything she can to make sure the price is right for you.
Her customer service is exceptional, and you can genuinely tell that she cares about her customers. She goes the extra mile to make sure you leave feeling confident and satisfied. If you’re looking for someone who truly cares and will do everything she can to help you, I highly recommend Jennifer F."
We responded:
"Thank you, Andy! I'm really happy to hear about your positive experience with Jennifer. It's great to know she made you feel comfortable and well taken care of. We’re proud to have her on our team, and your recommendation means a lot. Let us know if we can help with anything else!"
Jorge Vidal
September 21, 2026
5
out of
5
rating by Jorge Vidal
"Andrea zambrano muy buena experiencia excelente representante la recomiendo su atención y su profesionalidad 10/10"
We responded:
"¡Gracias por tu reseña, Jorge! Nos alegra saber que Andrea te brindó una experiencia tan positiva. Su dedicación y profesionalismo son realmente valiosos para nosotros. No dudes en contactarnos si necesitas algo más."
Ray
September 21, 2026
5
out of
5
rating by Ray
"Andrea is the best person on this planet and she is the most amazing person on this job I hope God bless all the time ❤️❤️❤️"
Herenio Hidalgo
September 16, 2026
5
out of
5
rating by Herenio Hidalgo
"Yinelys Me Trato muy 👍👍👍"
We responded:
"Gracias, Herenio! Me alegra saber que Yinelys te brindó un excelente servicio. Estamos aquí para ayudarte con lo que necesites."
Yamel Ulloa Francisco
September 7, 2026
5
out of
5
rating by Yamel Ulloa Francisco
"Muy buenas sus atenciones, me atendió Andrea y fue muy amable y servicial"
We responded:
"¡Gracias por tu reseña, Yamel! Me alegra saber que Andrea te atendió con amabilidad y buen servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Jasmia Dailey
September 2, 2026
5
out of
5
rating by Jasmia Dailey
"I can’t say enough amazing things about Jennifer Fernandez at Frank Gaston’s State Farm office! I have been with Jennifer for over 10 years, and she has consistently provided exceptional customer service. She is kind, professional, patient, and always willing to go above and beyond to help whenever I need her.
Jennifer truly makes you feel valued as a customer. She takes the time to listen, explain everything clearly, and make sure your needs are taken care of. Her genuine care and dedication are truly unmatched, and it’s one of the biggest reasons I’ve remained a customer for over a decade.
Jennifer is an incredible agent, and I would highly recommend her to anyone looking for someone they can trust. She is definitely an asset to Frank Gaston’s State Farm office! ❤️"
We responded:
"Thank you, Jasmia, for sharing such a wonderful review! I'm thrilled to hear about your positive experiences with Jennifer over the years. Her dedication and care truly shine through, and we're grateful to have her as part of our team. It's fantastic to know she has made such a lasting impact. We appreciate your loyalty and recommendation. Let us know if we can help with anything else!"
Ricardo Torres
September 1, 2026
5
out of
5
rating by Ricardo Torres
"I had a great experience with Andrea at State Farm. She was very friendly, professional, and helpful. She explained everything clearly and made the whole process easy. Excellent customer service. I highly recommend her!"
We responded:
"Thank you, Ricardo! I'm glad to hear that Andrea provided you with such a friendly and professional experience. It's wonderful that she made everything clear and easy for you. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Mohsen Most
August 31, 2026
5
out of
5
rating by Mohsen Most
"Thank you Juan Helena for your service"
We responded:
"Thank you! I'm glad Juan Helena was able to provide you with great service. We appreciate your feedback and support. Let us know if we can help with anything else!"
Amairani Roque
August 18, 2026
5
out of
5
rating by Amairani Roque
"⭐️⭐️⭐️⭐️⭐️
I'm very happy with my experience with State Farm. From the very first moment, they treated me very well and explained everything clearly and easily. I especially want to thank Francisco, who took excellent care of me. He was very kind, patient, and professional, and he took the time to help me better understand my insurance and answer all my questions. Excellent customer service. Thank you so much, Francisco and State Farm! 🚗❤️"
We responded:
"Amairani, thank you for taking the time to leave us a review! I'm glad to hear that you had such a positive experience with our office. Francisco is indeed a valuable part of our team, and I'm happy he was able to assist you with your insurance needs. We're here for you, so feel free to reach out if you need anything else!"
Matias Sandoval
August 15, 2026
1
out of
5
rating by Matias Sandoval
"Thanks to :Rubab Akhtar I stopped by today to get a quote for my car and she did a great job ,she helped me with all the questions that I have, thanks God ,I found it at a good price, thanks Rubab akhtar.. God bless you!after a year my insurance when up 30 dollars one day"
We responded:
"Thank you, Matias! I'm happy to hear that Rubab provided you with excellent service and helped answer all your questions. It's wonderful that you found a great price for your car insurance. We appreciate your feedback and are here if you need anything else!"
Angela Clemente
August 5, 2026
5
out of
5
rating by Angela Clemente
"Xabelis Reyes muy amable me ayudó y contesto todas las preguntas que yo tenía."
We responded:
"¡Gracias por tu reseña, Angela! Me alegra saber que Xabelis fue amable y pudo responder todas tus preguntas. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Arioly Ovalles
August 1, 2026
5
out of
5
rating by Arioly Ovalles
"Muy amable atención rápida gracias Andrea"
We responded:
"¡Gracias por tu reseña, Arioly! Me alegra saber que Andrea te brindó una atención rápida y amable. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Carmen Vargas
July 31, 2026
5
out of
5
rating by Carmen Vargas
"Muy buen servicio y trato personalizado. Gracias Andrea Zambrano por tu excelente atenciones. No quería adquirir el seguro de vida e hiciste lo posible por convencerme y lo lograste. Dios te bendiga."
We responded:
"¡Gracias por tu reseña, Carmen! Me alegra saber que Andrea pudo ofrecerte un servicio personalizado y que estás satisfecha con tu decisión sobre el seguro de vida. Estamos aquí para ayudarte con lo que necesites. ¡Que tengas un excelente día!"
Fran Metzger
July 30, 2026
5
out of
5
rating by Fran Metzger
"The staff at the agency are so helpful. Special thanks to Jennifer F for your patience and efforts to assist with obtaining all discounts possible."
We responded:
"Thank you, Fran! I'm really happy to hear that our staff, especially Jennifer, was able to assist you effectively. We always strive to help our customers make the most of their policies. Feel free to reach out if you need anything else!"
manuel batista
July 29, 2026
5
out of
5
rating by manuel batista
"Buenos días me atendió Andrea y muy sastifecho con su servio muy amable"
We responded:
"¡Gracias por tu reseña, Manuel! Me alegra saber que Andrea te atendió de manera amable y que quedaste satisfecho con su servicio. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por elegirnos!"
Jose Bertrand
July 13, 2026
5
out of
5
rating by Jose Bertrand
"Andrea, she’s Amazing talking and Listening love it🫡🥰"
We responded:
"Thank you, Jose! I'm happy to hear that Andrea made such a positive impression with her communication and listening skills. We appreciate your feedback and are glad to have you with us. Feel free to reach out if you need anything else!"
Relambio Muzik
July 10, 2026
5
out of
5
rating by Relambio Muzik
"I just want to take a moment to thank Arlenis for her amazing customer service. No matter what I need with my State Farm policy,she’s always there to help and goes above and beyond to make everything easy.If you’re looking for someone who’s knowledgeable,professional, and truly cares about her clients,I highly recommend her.Thank you for always taking care of me you’re the best! 🙌🏾💯"
We responded:
"Thank you, Relambio! I'm really happy to hear that Arlenis has been providing you with such great service. It's wonderful to know that she consistently goes above and beyond to make things easy for you. We appreciate your recommendation and are grateful to have you with us. Feel free to reach out if you need anything else!"
karen vanbuskirk
July 2, 2026
1
out of
5
rating by karen vanbuskirk
"TERRIBLE CUSTOMER SERVICE!!!! I was transferred to this agency when my long time agent passed away and they never send me my car insurance cards without me calling and begging for them. Last time it took over a month for me to receive! God forbid any of us gets pulled over. I was with my other agent for 40 years and I received the cards a month in advance. I'm looking to get out. I shouldn't have to chase someone I'm giving money to."
We responded:
"Karen, Thank you for your feedback. We want to sincerely apologize for the frustration and stress this situation has caused you.
Our management team is actively reaching out to you to ensure you receive your current cards immediately and to make this right. If you miss our call, please contact us directly at (973) 794-4600"
David Clair
June 18, 2026
5
out of
5
rating by David Clair
"I am 90 years old and have used State Farm for all my insurance needs for all of my adult life including Auto, Homeoners, and Umbrella policies. I recently needed to quickly update our auto policy to reflect a change in autos in order to secure a deal I didn't want to miss.This was done with ease and efficiency ( in a matter of minutes) by Arlenis in Franz Gaston's office, reminding once again why I am loyal State Farm Customer. David C"
We responded:
"Thank you, David, for sharing your experience! I'm glad to hear that Arlenis was able to assist you quickly and efficiently with your policy update. It's wonderful to know that you've been with us for so long and continue to trust us with your insurance needs. We're here for you anytime, so feel free to reach out if you need anything else!"
Isaac Matos
June 16, 2026
5
out of
5
rating by Isaac Matos
"Andrea la mejorrr 🔥🔥"
We responded:
"¡Gracias por tu reseña, Isaac! Nos alegra saber que Andrea te brindó un excelente servicio. Estamos aquí para ayudarte con lo que necesites. ¡No dudes en contactarnos si necesitas algo más!"
Frangel Payano
June 8, 2026
5
out of
5
rating by Frangel Payano
"Muy buena atención me ofreció ANDREA ZAMBRANO 👌"
We responded:
"¡Gracias por tu reseña, Frangel! Me alegra saber que Andrea Zambrano te brindó una atención tan buena. Estamos aquí para ayudarte con lo que necesites. ¡No dudes en contactarnos si necesitas algo más!"
Pablo Cordero
June 3, 2026
5
out of
5
rating by Pablo Cordero
"Estoy encantado son profecionales se preocupan por las personas como si fueran parte de la familia. Especialmente Andrea que es lo maximo y una encantadora persona dios la bendiga siempre"
We responded:
"¡Gracias por tu reseña, Pablo! Me alegra saber que te sientes como parte de nuestra familia y que nuestro equipo te ha brindado un servicio profesional y atento. Estamos aquí para ayudarte con lo que necesites. ¡Gracias por confiar en nosotros!"
Raymon Vasquez
June 2, 2026
5
out of
5
rating by Raymon Vasquez
"Amazing service 🔥🔥🔥🔥 Andrea 🔥🔥🔥"
We responded:
"Raymon, thank you for the fantastic review! I'm glad Andrea provided you with amazing service. We're here for you, so feel free to reach out if you need anything else!"
Wendy Acosta
June 2, 2026
5
out of
5
rating by Wendy Acosta
"Es una buena persona y me gusta su servicio cm lo da es muy buenas cm servicio al cliente Andrea"
We responded:
"¡Gracias por tu reseña, Wendy! Me alegra saber que Andrea te brindó un excelente servicio al cliente. Estamos aquí para asegurarnos de que tengas la mejor experiencia posible. ¡No dudes en contactarnos si necesitas algo más!"
Alejandro Torres
May 29, 2026
5
out of
5
rating by Alejandro Torres
"Andrea buena atencion en el cervicio muy agradecido te los recomiendo"
We responded:
"¡Gracias por tu reseña, Alejandro! Nos alegra saber que Andrea te brindó una buena atención. Apreciamos mucho tu recomendación. ¡Estamos aquí para ayudarte con lo que necesites!"